LIKO User Privacy Policy

This policy explains how Guangzhou LIKO Global Brand Management Co., Ltd. processes personal information when providing the LIKO messaging application.

The English version is provided for reference. If there is any inconsistency, the Chinese version shall prevail to the extent permitted by applicable law.

Chapter 1 General Provisions

Purpose

This policy protects LIKO users and governs the collection, use, storage, transfer and protection of personal information in accordance with the Cybersecurity Law, Personal Information Protection Law, Data Security Law and other applicable laws of the People's Republic of China.

Scope

It applies to LIKO services including text, voice, images, video, file transfer, group messaging and audio or video calls. Third-party services accessed through LIKO are governed by their own privacy policies.

Principles

We process personal information lawfully, fairly, in good faith and only to the minimum extent necessary for a clear purpose.

Chapter 2 Personal Information Processing

Information we process

Account registration may require a mobile number or email address. Optional profile information may include a nickname, avatar, signature, gender, date of birth and region. Identity verification, when selected or legally required, may involve name and identification documents.

To keep the service secure and operational, LIKO may process device model, operating-system version, Android ID or OAID, network status, IP address, push token and diagnostic logs. The application does not read SMS content or the user's address book for unavailable features.

Messaging and calls

Messages, images, voice, video and files are processed to deliver communications. Transmission is encrypted. Undelivered-message backups are retained temporarily and deleted according to the stated service policy. Communication metadata may include time, delivery state and file size.

SDKs and permissions

Third-party components may support analytics, push notifications, QR scanning, real-time communications, networking, image handling and application updates. System permissions such as microphone, camera, storage, Bluetooth and notifications are requested only when the related function is used. Users may withdraw permissions in system settings, although the related feature may stop working.

Storage, sharing and disclosure

Personal information is stored for no longer than necessary. Account information is generally retained while the account remains active; security logs may be retained for up to 180 days; cached data is periodically cleared. Information is not sold. Sharing occurs only with consent, where necessary to provide the service, during a lawful corporate transaction, or when required by law. Cross-border transfers, if any, will follow applicable statutory procedures.

Chapter 3 Your Rights

Subject to applicable law, users may access, copy, correct or supplement their personal information; request deletion; withdraw consent; restrict optional processing; and close their account. Requests may be submitted through LIKO settings or the official contact channels.

We may verify identity before acting on a request. We will normally respond within 15 working days. A request may be refused where retention or processing is required by law, is necessary for public security, or would materially affect the lawful rights of another person.

Parents or guardians may exercise rights for minors. Users under the age of 14 should use LIKO only with guardian consent and guidance.

Chapter 4 Security and Incident Response

We use access control, encrypted transmission, security monitoring, vulnerability management, backups and staff confidentiality measures appropriate to the nature of the information and associated risks.

If a personal-information security incident occurs, we will contain and investigate it, mitigate harm, preserve required records and notify affected users and competent authorities where required. Notices may describe the affected information, possible impact, remedial measures and contact channels.

Chapter 5 Updates, Complaints and Contact

We may update this policy when laws, product functions, processing purposes or third-party components change. Material changes will be communicated through the website, in-app notice or another appropriate channel.

Illegal content may be reported in the application or through contact@likoglobal.com and 400-805-0088. Privacy questions and complaints may be sent to the same email or mailed to Room G077, Room 202, No. 4 Yuejia 2nd Street, Shimen Subdistrict, Baiyun District, Guangzhou.

Disputes should first be resolved through consultation. Where consultation fails, either party may seek relief from a court with jurisdiction under applicable law.

Chapter 6 Definitions and Minors

"Messaging content" includes text, images, voice, video and files sent through LIKO. "Communication metadata" describes a communication, such as time, participants, duration and delivery state, but does not include its substantive content. "Sensitive personal information" has the meaning given by applicable law.

LIKO provides protections for minors and may provide a youth mode with restrictions on unfamiliar contacts, group participation, calls and usage time. Guardians should manage these settings and supervise use.

This policy takes effect on the date stated above. Continued use after an effective update constitutes acceptance only to the extent permitted by applicable law.